As used in this policy, "MouseStats" refers to all websites (including http://www.mousestats.com), properties, and services owned or operated by MouseStats.com This Privacy Policy is part of MouseStats's Terms of Use and describes the privacy practices of MouseStats. Below you can find information about when and how we collect information from you or concerning your computer or device ("Information"), including Personally Identifiable Information (defined below), how we use such Information, and the circumstances under which we may disclose such Information to others. By visiting the MouseStats website, visiting a MouseStats client website that provides notice of its use of MouseStats and/or this policy, or registering for our service, you acknowledge that you accept and consent to the practices outlined in this Privacy Policy. Please note that this Privacy Policy does not apply to the practices of companies other than MouseStats, or to individuals whom MouseStats does not employ or manage, including any of the third parties to which MouseStats may disclose Information as set forth in this Privacy Policy.

MouseStats's Collection and Use of Visitor Information
MouseStats clients use MouseStats's code, software and service ("Service") to obtain information regarding how visitors to their websites are interacting with their web pages ("Visitor Information"). This allows MouseStats's clients to evaluate and, if necessary or beneficial, modify its website to improve the functions of its website and make it easier and more valuable for visitors to use. Please note that MouseStats itself uses the MouseStats Service to obtain insights into visitors' activities on http://www.mousestats.com.

This site uses MouseStats web analytics service. MouseStats may record mouse clicks, mouse movements and scrolling activity. MouseStats does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. MouseStats does not track your browsing habits across web sites which do not use MouseStats services. For more information see Privacy Policy for Information Collected by the MouseStats Web Analytics Service. We are using the information collected by MouseStats service to improve our website, make it more user-friendly and monitor that it is performing correctly.

MouseStats may also collect certain Information about a visitor's computer that may be furnished by the visitor's browser, such as:

  • Browser Information: Limited to web browser name and version for analytics purposes
  • Operating System Information: Limited to OS name and version for analytics purposes
  • Page Accessed: For analytics, serving content and provide reliable service
  • IP Address: While we usually do not save non-obfuscated IPs, we may collect IP Addresses temporarily in some cases. For example, to prevent fraud, etc.
  • Geographic Location Limited to the Country: Detected using your IP
  • Time of Visit: For providing reliable service and analytics
  • Referring Site, Application, or Service: Name or URL of referrer

MouseStats's Service is not designed to collect Information that could be used to personally identify you, such as your name, address or phone number ("Personally Identifiable Information") when you visit a website that uses the MouseStats Service. However, please be aware that MouseStats allows its clients to provide it with customized data that may, depending on the election of the client, contain Personally Identifiable Information.

MouseStats Does Not Collect Visitor Information Across Multiple Sites
MouseStats does not collect or aggregate information about visitor behavior on multiple, different websites. Multiple websites may use MouseStats, however MouseStats does not collect or implement any method to link visitors between them.

MouseStats May Collect Information Contained in the "Referring URL" For The Last Website Visited
If a visitor navigates to a website that uses the MouseStats Service from another website, MouseStats may receive certain information from the referring website (i.e., the last website the visitor visited before visiting the client's website) as part of the Hypertext Transfer Protocol ("HTTP") request. For example, if a user navigates to a website that uses MouseStats from a search engine, such as Google, MouseStats may receive information contained in the referring URL for the Google search query, such as the terms the visitor was searching for before visiting the MouseStats client's website. MouseStats may use information contained in the referring URL to analyze and provide information to its clients about the activities that led users to navigate to the client's website.

MouseStats Disclosure of Visitor Information
Except as disclosed in Section II below, MouseStats never sells or shares any Visitor Information with individuals or companies other than the specific client on whose website MouseStats collected the Visitor Information.

This Information is provided to clients in the form of aggregated reports and/or statistics that identify the collective behavior of visitors to the client's website, as opposed to the behavior or activity of specific or identified individuals.

Our Clients' Use of MouseStats
MouseStats encourages its clients to abide by all applicable laws, rules and regulations. MouseStats also recommends that each client obtain any necessary consents from visitors to its website(s), post an online privacy policy that provides each visitor with notice of its practices regarding data collection, use, and disclosure (including the client's use of MouseStats), provide a link to the MouseStats Data Collection Privacy, and provide a link to the MouseStats optout. Nonetheless, MouseStats has no control over its clients' activities or the disclosures made by its clients on their websites, and it cannot be held responsible for any client's failure to make these disclosures and/or contents on its website or its use of Visitor Information that is not permitted under this Privacy Policy or otherwise. For more details on the terms that apply to our clients' use of the MouseStats service, please see MouseStats's Terms of Use.

Use of Cookies
It is MouseStats's policy to use first-party cookies (small text files that MouseStats stores locally on your computer) on client sites for one or more of the following purposes: to help identify visitors; assess usage patterns and perform traffic analysis; identify preferences; diagnose problems with our servers; analyze trends; and otherwise administer MouseStats products and services. Cookies placed by MouseStats on the computers of visitors to its clients' websites do not include Personally Identifiable Information such as name, phone number, e-mail address or mailing address, nor does MouseStats link cookies to such Personally Identifiable Information in its servers or databases.

If you do not wish to have MouseStats place and use cookies on your computer, you should set your browser preferences to refuse all cookies, including first-party cookies, before accessing MouseStats or other websites that may use MouseStats. MouseStats is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. In addition, please be aware that even if you configure your browser settings to reject all cookies, your activity on MouseStats client websites will still be recorded by the Service. However, if you reject all cookies, MouseStats will not be able to determine whether or not someone using that computer previously visited the website – i.e. whether or not the visitor is a "unique" visitor.

For more information on how to reject cookies, see your browser's instructions on changing your cookie settings. If you do not elect to set your browser preferences to refuse cookies, you consent to have cookies, including first-party cookies used by MouseStats, placed on your computer when you visit websites.

How MouseStats Collects Visitor Information
MouseStats clients use customized and proprietary JavaScript tracking code provided by MouseStats to collect and transmit Visitor Information to MouseStats's servers. When a user visits a website that uses MouseStats's Service, this code contacts MouseStats servers and enables MouseStats to collect and analyze the user's activity while visiting our client's website. This information is then stored on MouseStats's web servers and databases for use in performing analysis and producing reports for the MouseStats client.

Opting Out If you wish to opt out of MouseStats collecting Visitor Information when you visit MouseStats client websites, please see the MouseStats optout instructions. Please note that if you use a different computer or Internet browser than you used when opting out of MouseStats's Service, MouseStats will not be able to view the optout and will collect Visitor Information when you visit MouseStats client websites. In these circumstances, you will need to revisit the link above in order to reset your optout decision, in order for it to be effective.

Client Information
When individuals or companies register to use the MouseStats Service, register to use a trial version of MouseStats, or request additional information about MouseStats, MouseStats may require Personally Identifiable Information, such as name, e-mail mailing address, phone number, financial information (e.g., credit card number, billing address), and/or website to be tracked, to process the registration or request ("Client Information"). When a client registers for the MouseStats Service, some of these pieces of information may be temporarily stored in encrypted format in a session cookie (but are never stored or linked to a permanent cookie). MouseStats may use this information to process and fulfill your request, register your account, check your qualifications for registration and/or to bill you for products and services. MouseStats may also use Personally Identifiable Information you submit to us to provide MouseStats's products and services, personalize and tailor your experience on MouseStats, operate our business, understand how clients are engaging with MouseStats, request additional information necessary to process or fulfill your order; determine if you are satisfied with the MouseStats service; inform you that an upgrade is available; or to contact you with information about MouseStats, including information about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address associated with your account.

Disclosure of Client Information to Third Parties MouseStats may disclose Information (including Personally Identifiable Information) collected from or concerning clients or potential clients ("Clients") to third parties in the circumstances described below and in Section II of this Privacy Policy. By registering for or accessing MouseStats's products or services, you consent to such disclosure. This Policy does not apply to the policies or practices of any such third parties.

Payment Processors
Like many companies that accept payment by credit card, MouseStats relies on third-party payment processors to process financial payments, such as Authorize.net. When you make payments to MouseStats to obtain or use MouseStats's products or services, MouseStats may share Personally Identifiable Information, such as your name, address, and credit card information, with qualified third parties in order to process your order.

With the exception of the limited circumstances discussed above and in Section II, MouseStats does not provide Clients' Personally Identifiable Information to third parties for any purpose.

Access to Personally Identifiable Information Stored at MouseStats
At any time, a MouseStats client may view and/or modify their Personally Identifiable Information stored by MouseStats by visiting the account preferences section of their MouseStats account, accessible here.

Disclosure of Visitor Information and Client Information to Service Providers and Law Enforcement/Legal Process
Information and/or Client Information (including Personally Identifiable Information) may be shared with certain third-party companies and individuals that help facilitate technical aspects of the MouseStats Service or perform functions related to the administration of MouseStats, such as Amazon's Web Services, which provides storage facilities for certain Visitor Information and Client Information collected and analyzed by MouseStats. These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Visitor Information or Client Information for any other purpose. However, MouseStats is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse at any such third party.

MouseStats also reserves the right to disclose any Visitor Information or Client Information (including Personally Identifiable Information) to: (i) comply with any law, regulation, or legal request; (ii) enforce, apply, or investigate breaches of the Terms of Use or other agreements; (iii) respond to public requests; or (iv) protect the rights, property, user experience, or safety of MouseStats, our employees, our users, or others.

Security and Protection of Visitor Information and Client Information
MouseStats has implemented reasonable security mechanisms to protect Visitor Information and Client Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, firewalls, and SSL encryption to protect transmission of data. However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Visitor Information and Client Information. MouseStats cannot guarantee the security of such information and cannot be held responsible for unauthorized access to MouseStats client accounts.

Policy Concerning Children Under Age of 13
MouseStats does not knowingly or intentionally collect Personally Identifiable Information from children under 13 or from websites that are directed to children under 13.

Change of Control
If MouseStats, or substantially all of its assets, is acquired by another company or successor entity, Visitor Information and/or Client Information will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to MouseStats or its assets may continue to collect, use and disclose your information as set forth in this policy.

Cookies We Use
Currently, we are using the following cookies:
remember: Login token to save your login session. This is required to avoid entering username/password on each page load. The expiray would be defined based on whether you check remember checkbox or not. 20 minutes or up to 2 years if you check remember.
ASP.NET_SessionId: ASP.Net session control cookie. Requires for ASP.Net framework to distinguish visitors to provide proper content.
__utm*: These cookies are created by Google Analytics. Google Analytics does not collect Personal Identifiable Information according to their claim.

Set by MouseStats Script in Websites:
mousestats_si: MouseStats visitor analytics cookie to distinguish different visit sessions. Expires in less than 24h.
mousestats_vi: MouseStats visitors analytics cookie to distinguish different visitors. Expires in 10 years or less.
cenable: MouseStats visitors analytics cookie to test if cookies are enable in the visitor browser.
mousestats_disable: May be set if a specific URL query in the webpage get called to force disable MouseStats. Valid for 1 year.

Services We Use
We use Cloudflare for CDN service, securing the service, DNS management, cache control and other network helps. Please read their Privacy Policy.
We store and serve your data mainly from our data center in Germany. Your data backup may be stored in secured and protected cloud storages in different countries including USA and Canada. Your data may transfer and/or stored in different countries out of EU zone, for acceleration, CDN, network data transfer, etc. We have made reasonable effort to make your data secure while transferring.
We do our best to keep this information updated, however we can not guarantee these disclosures are reflected in realtime. Due to technical challenges, network attacks, service price changes, security concerns, increasing resources, testing new services, etc. we may change or utilize new services without disclosure in this page in a short period of time. If you have any concern regarding this, please contact support and ask for latest information: support@mousestats.com. We can not accept responsiblity for a conflict with this disclosure.

Your Data, Your Rights
You have a right to be informed of Personal Data processed by MouseStats, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from MouseStats a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact MouseStats's support team: support@mousestats.com.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the MouseStats Site and/or Services. You further agree that MouseStats shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
We do not accept any responsibly for loss of the collected analytics data. We consider this data as non-personal, bulk and not-important. We cleanup this data frequently, and they are stored with a low backup priority. This data is stored without any warranties due to technical reasons.
Where Personal Data is processed for the above purposes on the basis of MouseStats's legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact : support@mousestats.com.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Duration of Processing We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.

Changes to Our Privacy Policy
MouseStats retains the discretion to amend or modify this policy from time to time. Use and disclosure of Information we obtain is subject to the later of: (1) the policy in effect at the time such Information is collected or (2) any subsequent policy to which you agree or of which you have notice, if you elect to use MouseStats or a MouseStats client site (including the MouseStats website) following such acceptance or notice. If we make material changes in the way we use or disclose Personally Identifiable Information, we will notify you through one or more of the following means: a direct communication to your MouseStats account, a communication to the e-mail address associated with your account, or a clear and prominent announcement on the MouseStats website. Your continued access to or use of MouseStats or websites that use MouseStats following notice of material changes to this Privacy Policy shall constitute consent to any amendments and/or modifications.

For More Information
MouseStats welcomes any questions or comments about this Privacy Policy or our privacy practices. Any such comments or questions should be submitted via e-mail to: support@mousestats.com.

Last Revision: 23 May 2018.